Frequently asked questions
Frequently
asked questions
Choose a category below to see what others are asking and find answers. Select the category that best matches your question.
Cashout
How to cash out from South Africa to Malawi with Zeam
Welcome to Zeam, your easy, secure way to send money across borders! Below, we’ll walk you through the simple steps to cash out from South Africa to Malawi using the Zeam app. Whether you’re sending to a mobile money account or a bank, Zeam makes it quick and convenient.
Watch the video below to learn how to:
1
Access the 'Cashout' feature from the home screen.
2
Add a Malawian mobile money or bank account.
3
Select the amount you’d like to send, view fees, and exchange rates.
4
Confirm your payment and receive a notification once it’s completed.
It’s that simple! Ready to cash out? Let’s get started with Zeam.
Frequently asked questions
See below if some of these questions that we have received’s response answers your question.
How do I submit a complaint?
How can I delete or modify my account and personal information?
Do you have an age restriction for users?
Where can I check my payout?
I haven’t received my voucher or airtime. What should I do?
How long does it take to receive vouchers or airtime?
Can I buy vouchers or airtime for someone else?
What should I do if I accidentally entered the wrong phone number?
How can I reset my Zeam PIN?
What if I don’t receive the verification SMS?
What if my new PIN doesn’t work?
How do I make sure my new PIN is secure?
Need assistance? We're here to help!
complaints@zeam.money
Cashout
How to cash out from South Africa to Malawi with Zeam
Welcome to Zeam, your easy, secure way to send money across borders! Below, we’ll walk you through the simple steps to cash out from South Africa to Malawi using the Zeam app. Whether you’re sending to a mobile money account or a bank, Zeam makes it quick and convenient.
Watch the video below to learn how to:
1
Access the 'Cashout' feature from the home screen.
2
Add a Malawian mobile money or bank account.
3
Select the amount you’d like to send, view fees, and exchange rates.
4
Confirm your payment and receive a notification once it’s completed.
It’s that simple! Ready to cash out? Let’s get started with Zeam.
Frequently asked questions
See below if some of these questions that we have received’s response answers your question.
How do I submit a complaint?
How can I delete or modify my account and personal information?
Do you have an age restriction for users?
Where can I check my payout?
I haven’t received my voucher or airtime. What should I do?
How long does it take to receive vouchers or airtime?
Can I buy vouchers or airtime for someone else?
What should I do if I accidentally entered the wrong phone number?
How can I reset my Zeam PIN?
What if I don’t receive the verification SMS?
What if my new PIN doesn’t work?
How do I make sure my new PIN is secure?
Need assistance? We're here to help!
complaints@zeam.money
Cashout
How to cash out from South Africa to Malawi with Zeam
Welcome to Zeam, your easy, secure way to send money across borders! Below, we’ll walk you through the simple steps to cash out from South Africa to Malawi using the Zeam app. Whether you’re sending to a mobile money account or a bank, Zeam makes it quick and convenient.
Watch the video below to learn how to:
1
Access the 'Cashout' feature from the home screen.
2
Add a Malawian mobile money or bank account.
3
Select the amount you’d like to send, view fees, and exchange rates.
4
Confirm your payment and receive a notification once it’s completed.
It’s that simple! Ready to cash out? Let’s get started with Zeam.
Frequently asked questions
See below if some of these questions that we have received’s response answers your question.
How do I submit a complaint?
How can I delete or modify my account and personal information?
Do you have an age restriction for users?
Where can I check my payout?
I haven’t received my voucher or airtime. What should I do?
How long does it take to receive vouchers or airtime?
Can I buy vouchers or airtime for someone else?
What should I do if I accidentally entered the wrong phone number?
How can I reset my Zeam PIN?
What if I don’t receive the verification SMS?
What if my new PIN doesn’t work?
How do I make sure my new PIN is secure?
Need assistance? We're here to help!
complaints@zeam.money
Cashout
How to cash out from South Africa to Malawi with Zeam
Welcome to Zeam, your easy, secure way to send money across borders! Below, we’ll walk you through the simple steps to cash out from South Africa to Malawi using the Zeam app. Whether you’re sending to a mobile money account or a bank, Zeam makes it quick and convenient.
Watch the video below to learn how to:
1
Access the 'Cashout' feature from the home screen.
2
Add a Malawian mobile money or bank account.
3
Select the amount you’d like to send, view fees, and exchange rates.
4
Confirm your payment and receive a notification once it’s completed.
It’s that simple! Ready to cash out? Let’s get started with Zeam.
Frequently asked questions
See below if some of these questions that we have received’s response answers your question.
How do I submit a complaint?
How can I delete or modify my account and personal information?
Do you have an age restriction for users?
Where can I check my payout?
I haven’t received my voucher or airtime. What should I do?
How long does it take to receive vouchers or airtime?
Can I buy vouchers or airtime for someone else?
What should I do if I accidentally entered the wrong phone number?
How can I reset my Zeam PIN?
What if I don’t receive the verification SMS?
What if my new PIN doesn’t work?
How do I make sure my new PIN is secure?
Need assistance? We're here to help!
complaints@zeam.money
