Copyright in all material, information and logos presented on this web site vest with Zeam (Pty) Ltd (“Zeam”).
The content of this web site is protected under the applicable South African and International Laws including but not limited to, South African Copyright and Trademark Laws, International Copyright and Trademark Laws and/or Conventions.
Nothing contained on this web site should be construed as granting any license or right to use any material on this web site.
Users seeking permission to use the content of this web site for commercial purposes may e-mail hello@zeam.money and may not do so unless written consent thereto has been received from Zeam.
Zeam cannot nor does it exercise continuous editorial control over the content of this web site and accepts no responsibility for any illegal, discriminatory, defamatory or obscene content appearing on this web site. Users are invited to inform Zeam of such matter appearing on this web site to the email address referred to in clause 1.4 above or by telephone to +27 21 137 7200).
By visiting or sending e-mails to Zeam via this web site, the user consents to receiving electronic communications from Zeam.
The user thereby agrees that all agreements, notices, disclosures and other communications sent by Zeam satisfies any legal requirements, including but not limited to, the requirements that such communications should be “in writing”.
Zeam may provide hyperlinks to other related internet web sites. Zeam does not sponsor nor edit these web sites and these links are provided for the user’s convenience only.
The inclusion of these links does not imply endorsement by Zeam of the web site and any use and/or reliance on the web site is at the user’s own risk.
No user, be it a person, business or web site may:
frame this web site or any of the pages on this web site in any manner whatsoever;
use any technology to search and gain information from this web site unless the prior written consent of Zeam is obtained.
The user expressly agrees that the use of the Zeam web site is at the user’s sole risk.
Zeam makes no representations or warranties that this web site is free from errors and/or omissions nor that the service provided will be uninterrupted and free from defects. Users are invited to report any possible malfunctions and defects to the email address referred to in clause 1.4 above or by telephone to +27 21 137 7200.
This web site is provided on an “as is” basis, without any representation or endorsement made and without any warranty of any kind whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement, title, security and compatibility. It is the sole responsibility of the users to satisfy themselves prior to entering into this agreement that the services available on this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
The user acknowledges and confirms the indemnity to, including but not limited to, indirect, direct, incidental, special, consequential and punitive damages arising from the use of or inability to use the Zeam web site.
Zeam has taken reasonable measures to ensure the integrity of this web site and its contents.
However, no warranty, whether express or implied, is given that any applications, downloads and/or files available via this web site are free of viruses, worms, trojans, time locks or any other data or code which has the ability to corrupt or affect the operation of the user’s system.
No advice or opinion expressed on this web site should be regarded as professional advice and users are advised to seek professional advice before placing reliance on any opinion given in this web site.
We collect certain additional information in connection with your use of our services or desktop products with online features. For instance:
Account Set-Up and Access. Upon subscribing to our services, we collect Business Information which may include information such as customer ID, and your customer profile information, in order to identify you and authorise your access and use of the services and provide you with your relevant account information.
Certain products provide you with the ability to access your account in order to obtain information such as your support plan status, service subscriptions, registrations, and order history.
Online Product/Account Application. Certain products and services are subject to an application and enrolment process, which may be completed on paper or online. Information requested may include government ID numbers, bank account details, and contact information. This information is used to process your enrolment request and, if approved, to set up and administer your account.
Web-based Services. In connection with certain of our web-based services we collect certain additional information, including IP address, browser, connection speed, domain, referring URL, and other environment-related information to enable us to provide a secure environment for the use of the services, to pre-populate forms, and calculate aggregate statistical information about the customers using these services.
Zeam Products & Services. In addition to the uses set forth above, we may use your Business Information to:
inform you of product upgrades and updates and subscription renewals;
inform you of tax, regulatory, and other compliance issues with your software product or service;
notify you of products and services that we think may be of interest to you;
offer you discounts or other promotions with respect to Zeam products and services that we think may interest you; and
contact you for survey purposes to determine how we can better service you or provide better products to meet your needs.
Other Zeam Company Products & Services.
Your Business Information may be provided to one or more other Zeam Companies to enable them to market products and services to you. In that case, the use of your Business Information would be governed by that Zeam Company’s privacy policy.
Third-Party Products.
We may also use your Business Information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.
From time to time, we may be required to release Business Information:
to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order;
to enforce or apply the terms of any of our service or license agreements; or
in special cases, such as protecting the rights, property, or safety of Zeam, our customers, or others.
We may also provide Business Information to government agencies and to our vendors, suppliers, authorised resellers, and other business, development, and industry partners (“Partners”) to enable them to:
provide us with products and services to better operate and maintain the Sites;
provide you with a product or service requested by you; or
enable them to market products or services to you.
We also may provide information about you that does not allow you to be identified to, or contacted by, third parties (“Aggregate Information”). For example, we might inform third parties regarding the number of users of the Sites and the activities they conduct while on the Sites. Depending on the circumstances, we may or may not charge for this Aggregate Information. We may also use this Aggregate Information as part of products or services that we provide to third parties and to improve our products, services, and the Sites.
We may engage Partners to perform functions on our behalf, which may include assisting us in processing your Business Information. Certain Partners and government departments may collect Business Information (such as business name, address, email address, and customer ID) directly from you and use of that information and other information provided by you to third parties is not governed by this policy even though those Partners and government agencies may share such information with us.
Business Information collected by us as set forth above does not include your company’s data entered in the course of operating our products (“Product Data”) or data provided by you while using our services (“Services Data”). We will not access your Product Data or Services Data except in the following limited circumstances:
to provide you with technical support, solely at your request and with your permission;
on a limited-access basis to install updates or hot-fixes, troubleshooting, or restore data from backups at your request;
where the inherent purpose of the product or service requires us to provide the Product Data or Services Data to a third party on your behalf (for example where we makes tax filings on your behalf) and,
unless you opt-out, to utilise Aggregate Information derived from Product Data and Services Data to help us improve our products and services and in developing additional offerings.
We will not provide your Product Data or Services Data to any third party or permit any third party to access your Product Data or Services Data, except by your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Service Agreement.
In the event that all or a portion of Zeam or any other Zeam Company (or the assets of one of those entities), is bought or sold, Business Information will likely be included among the transferred business assets, but such information remains subject to this Privacy Policy or a Privacy Policy substantially similar to this privacy Policy.
We want your Business Information to remain as secure as reasonably possible. We combine industry-standard technical safeguards with a code of conduct for those employees who are permitted to access our customers’ Business Information. When you purchase a product or service online, we use SSL encryption to encrypt your bank account information before it is sent to us in order to ensure the integrity and privacy of the bank account information that you provide to us via the Internet.
Many of our web-based services are hosted on servers that are co-located at a third-party facility with whom we have a contract providing for security measures. For example, hosted Services Data is submitted via SSL encryption and stored on a server equipped with industry standard firewalls.
Hosted data may include personally identifiable information and other information that belongs to our customers’ own customers, website visitors, or other users. We will not review, share, distribute, or reference any such Customer Data except as provided in the service or license agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed by authorized Zeam employees, agents or independent contractors only for the purpose of resolving a problem, support issues, or suspected violation of the service or license agreement, or as may be required by law. Zeam policy requires that both employees and consultants execute a confidentiality agreement before working for and with Zeam. Those employees that violate our Privacy Policy are subject to disciplinary action, up to and including termination.
Despite these security measures, we do not represent or warrant that Business Information will be protected against loss, misuse, attacks, or alteration by third parties. Customers are responsible for maintaining the security and confidentiality of their usernames and passwords.
Occasionally, a Zeam business unit may send you communications to provide you with information or promotions relating to products and services that may be of interest to you, including notification of important product issues and updates. You may opt out of receiving these communications as indicated below. However, please note that any election not to receive future communications applies only to promotional messages of the particular Zeam business unit and you may receive promotional messages from other Zeam business units until you make an opt out request with that business unit as indicated below. Additionally, we may still send you relationship or transactional messages in order to notify you of important product issues and updates, such as compliance-related matters, for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, email, or the Web and in response to any activity completed on any of the Sites, including but not limited to, registration, ordering, and requests for information.
Each email we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional emails from the Zeam business unit that sent you the email promotion. If you choose to opt out of receiving promotional email communications from any Zeam business unit, we may still periodically communicate with you via mail and telephone. Please allow 10 business days to be removed from the promotional email list of a Zeam business unit.
If you access and/or use any of the other Zeam Companies’ services or our Partner’s services from a link on the Sites, a Zeam /Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to that other Zeam Company or to our Partner and is not subject to this Privacy Policy. You should consult the privacy policy of any other Zeam Company, Partner, or third-party site with respect to its treatment of any information that you may reveal in connection with such service.
You can always update the Business Information that you have provided to us and/or change your preferences with respect to marketing contacts from us by contacting the Zeam business unit to which you provided your preferences. Please note that it may take up to 4 weeks to be removed from the Zeam business unit’s mail lists and 10 days to be removed from email and phone lists.
The Sites may contain links to third-party websites and resources (collectively, “Linked Sites”). These Linked Sites are provided solely as a convenience to you and not as an endorsement by us of the content on such Linked Sites. We make no representations or warranties regarding the correctness, accuracy, performance, or quality of any content, software, service, or application found at any Linked Site. We are not responsible for the availability of the Linked Sites or the content or activities of such sites. If you decide to access any Linked Site, you do so at your own risk. Your use of any Linked Site is subject to the policies, terms of use, and privacy policies of such Linked Site, if any.
Users who submit Business Information to us via the Sites should be aware that the information they submit will be transferred to our servers located in South Africa, Ireland and The Netherlands. Your submission of Business Information to us constitutes your consent to this transfer. Although we will collect and use your Business Information only as stated in this Privacy Policy, laws generally applicable to the protection of personal data in South Africa, Ireland and The Netherlands may not be as stringent as those in some users’ home jurisdictions.
We may change this Privacy Policy at any time by posting the then current policy to the Sites. Your use of the Sites constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy.
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