Campaign Terms & Conditions

Campaign Terms & Conditions

Campaign Terms & Conditions

  1. Campaign Overview

  • These terms and conditions govern Zeam's Customer Referral Campaign, where existing users can earn rewards for introducing new members to our community. The campaign runs from December 7, 2024 (08:00 AM) to December 31, 2024 (11:59 PM).

  1. Definitions

Clarifications of Definitions:

  • A "Referrer" is an existing Zeam user sharing their unique referral code with a new user (“Referee”)

  • A "Referee" is a new user joining Zeam using a referral code shared by a “Referrer”

  • "ZARZ" refers to our South African Rand-backed digital currency

  • "USDZ" refers to our US Dollar-backed digital currency

  1. Eligibility Requirements

For Referrers

You're eligible to participate as a referrer if you:

  • Have an active Zeam account

  • Agree to limit your referrals to 25 successful introductions during this campaign

  • Continue to comply with our standard Terms of Service


For Referees
You qualify as a referee when you:

  • Are new to Zeam (meaning you have never had an account with Zeam or previously completed the KYC verification successfully or unsuccessfully)

  • Complete Zeam identity (KYC) verification process

  • Perform your first qualifying transaction

  1. Qualifying Transactions

Valid Transactions Include:

  • Funding your Zeam account

  • Sending money to other Zeam users (P2P transactions)

  • Transfers, moving money from your ZARZ to your USDZ account or from your USDZ to ZARZ account

  • Making purchases through the Zeam app (airtime, data, vouchers)


Non Valid Transactions:

We don't count withdrawals as qualifying transactions, including:

  • Bank account withdrawals

  • Standard Bank Instant Money voucher generation

  • Transfers to Airtel or TN Mobile wallets in Malawi

  1. Reward Structure

What Referrers Receive:

  • ZARZ 20 for each successful referral

  • Maximum reward potential of ZARZ 500 (=25 referrals)

  • Rewards are credited after your referee completes their first valid transaction linked to your unique referral code


What Referees Receive:

  • ZARZ 10 upon successful account creation

  • Reward is credited after completing identity verification and account creation confirming referral code

  1. Campaign Administration

We reserve the right to:

  • Adjust reward amounts if necessary

  • Pause the campaign for technical or operational reasons

  • End the campaign early if circumstances require

  • Extend the campaign under certain circumstances

  • Make changes to comply with regulations


We'll inform you of significant changes through:

  • App notifications

  • Email updates

  • Website announcements

  1. Program Integrity

To maintain fairness, we prohibit:

  • Creating multiple accounts

  • Using automated systems for referrals

  • Participating in overlapping reward campaigns

  • Manipulating the referral system

To maintain fairness, we prohibit:

  • Creating multiple accounts

  • Using automated systems for referrals

  • Participating in overlapping reward campaigns

  • Manipulating the referral system

  1. Reward Distribution

Please note that:

  • All rewards are issued in ZARZ

  • Distribution occurs within 5 business days of qualify transaction (this will exclude weekends and public holidays) and payments will be daily

  • Rewards cannot be converted to cash

  • We may withhold rewards pending verification of legitimate activity

  1. Legal Framework

These terms are governed by South African law. Any disputes will follow this process:

  1. Initial resolution through our in-app support

  2. Escalation to our customer service team if needed

  3. Final resolution through appropriate legal channels

  1. Privacy Considerations

These terms are governed by South African law. Any disputes will follow this process:

  1. Initial resolution through our in-app support

  2. Escalation to our customer service team if needed

  3. Final resolution through appropriate legal channels

  1. Support Contact

For questions or concerns:

By participating in this campaign, you acknowledge that you've read and agreed to these terms and conditions.

By participating in this campaign, you acknowledge that you've read and agreed to these terms and conditions.

© Zeam. 2024