Campaign Overview
These terms and conditions govern Zeam's Customer Referral Campaign, where existing users can earn rewards for introducing new members to our community. The campaign runs from December 7, 2024 (08:00 AM) to December 31, 2024 (11:59 PM).
Definitions
Clarifications of Definitions:
A "Referrer" is an existing Zeam user sharing their unique referral code with a new user (“Referee”)
A "Referee" is a new user joining Zeam using a referral code shared by a “Referrer”
"ZARZ" refers to our South African Rand-backed digital currency
"USDZ" refers to our US Dollar-backed digital currency
Eligibility Requirements
For Referrers
You're eligible to participate as a referrer if you:
Have an active Zeam account
Agree to limit your referrals to 25 successful introductions during this campaign
Continue to comply with our standard Terms of Service
For Referees
You qualify as a referee when you:
Are new to Zeam (meaning you have never had an account with Zeam or previously completed the KYC verification successfully or unsuccessfully)
Complete Zeam identity (KYC) verification process
Perform your first qualifying transaction
Qualifying Transactions
Valid Transactions Include:
Funding your Zeam account
Sending money to other Zeam users (P2P transactions)
Transfers, moving money from your ZARZ to your USDZ account or from your USDZ to ZARZ account
Making purchases through the Zeam app (airtime, data, vouchers)
Non Valid Transactions:
We don't count withdrawals as qualifying transactions, including:
Bank account withdrawals
Standard Bank Instant Money voucher generation
Transfers to Airtel or TN Mobile wallets in Malawi
Reward Structure
What Referrers Receive:
ZARZ 20 for each successful referral
Maximum reward potential of ZARZ 500 (=25 referrals)
Rewards are credited after your referee completes their first valid transaction linked to your unique referral code
What Referees Receive:
ZARZ 10 upon successful account creation
Reward is credited after completing identity verification and account creation confirming referral code
Campaign Administration
We reserve the right to:
Adjust reward amounts if necessary
Pause the campaign for technical or operational reasons
End the campaign early if circumstances require
Extend the campaign under certain circumstances
Make changes to comply with regulations
We'll inform you of significant changes through:
App notifications
Email updates
Website announcements
Program Integrity
Reward Distribution
Please note that:
All rewards are issued in ZARZ
Distribution occurs within 5 business days of qualify transaction (this will exclude weekends and public holidays) and payments will be daily
Rewards cannot be converted to cash
We may withhold rewards pending verification of legitimate activity
Legal Framework
These terms are governed by South African law. Any disputes will follow this process:
Initial resolution through our in-app support
Escalation to our customer service team if needed
Final resolution through appropriate legal channels
Privacy Considerations
These terms are governed by South African law. Any disputes will follow this process:
Initial resolution through our in-app support
Escalation to our customer service team if needed
Final resolution through appropriate legal channels
Support Contact
For questions or concerns:
Use our in-app support feature
Email us at complaints@zeam.money
Visit zeam.money/support
© Zeam. 2024